EndNote Training SF, UK
The training session has been invaluable. Your expertise and your patience are exemplary. It cannot be easy to teach a 75 year old new tricks but you have done so with the utmost understanding. The software is extraordinarily powerful: you have explained how to use it in simple and understandable terms.
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Bob worked tirelessly over many hours (and days!) to try to resolve the issue. His efforts were truly appreciated on my behalf. He was polite, caring and nothing was too much trouble. Many, many thanks Bob.JO
Thank you for all your efforts. A perfect example of what support should be. Again thank you.GT
I can only say I wish all suppliers were as helpful as you.CP, Newport, UK
Thorough knowledge of product and able to answer queries arising during the session. Good pacing of content.