Very enthusiastic, willing to answer questions, helpful, friendly – overall very good
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I had just upgraded to Windows 7, and after having Mathcad for several years I found that I could not complete the final stages of installation. After reading help files I finished up confused and really helpless, until I contacted you. THANK YOU.JD, Dorset, UK
Thanks for the quick response. I want to keep this software because your service is incredible….You truly have exceptional service in the software world.PG, London, UK
Excellent service received with queries I had when I had the trial EndNote. This was a factor which prompted me to go on to buy the product. An excellent service was received in response to a problem after the purchase of endnote.JB, Manchester, UK
I just wanted to say thanks to Bob for a great training session today. I would certainly recommend this training to other people.SM