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Thorough knowledge of product and able to answer queries arising during the session. Good pacing of content.
I have always received excellent support with Bibliographic software from your team. Thanks a lot.AM, London, UK
THANK YOU – you are a star and have saved my thesis! Your instructions worked perfectly. If I am purchasing upgrades I will definitely go to Adept now I know what level support you can provide.CB, Plymouth, UK
Bob worked tirelessly over many hours (and days!) to try to resolve the issue. His efforts were truly appreciated on my behalf. He was polite, caring and nothing was too much trouble. Many, many thanks Bob.JO